Refund and Cancellation Policy

Returns will be effective only in case of damaged or defective products that are shipped to the buyer through our website. For a refund for a damaged product, the buyer must return the shipment within 7 days of receipt of the shipment. Return Damaged or Defective Product If caused by error of website.

If any product is found to be damaged in transit, or tampered with in any way, no refund will be acceptable.

In case of damage in transit

We can’t say completely but will assist and cooperate with buyer to get claim reimbursement from shipping company.

In case of cancellation of order

If a buyer wants to cancel an order, he can do so before the product is shipped, but not after the product is shipped.

Note

1. No cancellation will be acceptable 48 hours before the Puja/Ritual.
2. No cancellation will be acceptable 48 hours prior to shipment of the physical product)

In case of damaged/defective product

If replacement is demanded by the buyer in case of a damaged/defective product, we will replace the item at no extra charge.

Refunds

If approved, then the refund will be processed a credit will automatically be applied to your credit card or original method of payment, within 15 days.

In case of any delays or assistance, please contact us or can mail us at info@baidyanathnagri.com